Types of Programs

CUSTOMER INTERACTION
  • Effective Service delivery
  • Call Center Management
  • Telephone Etiquette
  • Empathetic Listening
  • Service Leadership
COMMUNICATION & PRESENTATION
  • Verbal Communication
  • Technical documentation
  • Making High Impact Presentations
  • Train the Trainer
  • Listening Skills
  • Speaking to large audiences
  • Negotiating for Win-Win
  • Effective Conflict Resolution
PERSONAL EFFECTIVENESS
  • Time Management
  • Creative Mind-tools at work
  • Business Etiquette
  • Effective Meetings
  • Interpersonal Skills
  • Building Assertiveness
  • Value based Goal setting
  • Finance for non finance
  • Train the Trainer