LEADERSHIP WORKSHOP

Today's Manager / Supervisor works under constant pressure to meet their targets and perform their job functions. This leaves little time for them to examine their own self, style of management and develop new skills and approaches to add to their effectiveness that can have far reaching effects on their team and the organisation.

Leadership Workshop is a proven and powerful management development program to add value to your Manager’s outlook and skills, enabling them to effectively develop, control and lead their team to higher levels of success and achievements.

WORKSHOP OBJECTIVES
  • Create a greater appreciation of your role as a manager in the Customer Contact environment and initiate activities in line with this role.
  • Understand “Key Management Processes” and how you can apply them effectively in your day to day working to get results from your teams.
  • Focus on a few important “ Operational” inputs to make you more effective in your functional job and meet targets.
  • Understand and address “Key Field Issues” that you consider important in this forum and evolve Guidelines / Approach to tackle the same.
  • Develop an “Action Plan” to implement the learning evolved during the workshop.

Types of Programs

MANAGERIAL DEVELOPMENT- Leadership
  • First Time Managers
  • Team Building
  • Interpersonal Skills
  • Performance and Appraisals
  • Goal setting and Delegation
  • Decision Making
MANAGERIAL DEVELOPMENT
  • Emotional intelligence
  • Ownership & Accountability
  • Executive Coaching
  • Executive Presence
  • Inspirational /Adaptive Leadership
  • Situational Leadership
  • Seven habits of Effective Thinking